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2023.06.14_SE3 Labor Workshop.pdfLabor Cost Overview
Labor Cost Overview
Talent is one of the key differentiators in the food service industry. Striking the right balance between investing in Talent and managing the cost components is critical to the long-term success of your business. Managing labor costs is a daily process that should be monitored carefully.
See the Managing Labor Cost workshop slide deck for a very detailed outline of how we at Chick-fil-A manage labor costs.
Keys to Labor Cost
Keys to Labor Cost
Calculating Productivity
Calculating Productivity
One of the common ways people evaluate labor is to look at wages as a percent of sales. While that is useful information, wage percentage only tells you how much has been spent, not how efficient the hours worked are.
Productivity is a way of measuring efficiency based on hours and sales. The formula for productivity is sales divided by hours. Productivity is sales dollars generated for a single labor hour worked. For example, if your sales were $12,000 for a single day, and there are 200 labor hours, your productivity would be $60 per hour. $12,000 / 200 hours = $60
There are two ways to increase productivity:
Increase Sales
Decrease Labor Hours
Productivity Benchmarks are provided to help make informed labor decisions in your Restaurant.
Managing Labor
Managing Labor
Manage the Forecast
Schedule to the Forecast
Schedule Using 15 Minute Increments
Compare Actual vs. Scheduled Hours
Labor Systems and Reports
Labor Systems and Reports
DayTrack
@Chick-fil-A Now
Analytics Hub
Time Punch
Benchmark Labor Report
Labor Productivity Target Levels
Labor Productivity Target Levels
Current Targets
Breakfast - >45
Lunch - >90
Afternoon - > 65
Dinner - >75
Daily - >77
Labor Cost Tools
Labor Cost Tools
TALENT_Labor Tracking.xlsxLabor Tracking Spreadsheet
Labor Tracking Spreadsheet
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