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Who We Are

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

S. TRUETT CATHY 1921—2014

Corporate Purpose

“To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.”

In 1982, Chick-fil-A was facing some new challenges. The company had just moved into a new corporate headquarters, a $10 million investment when interest rates were at their highest. Sales in the Restaurant were declining for the first time. Competitors started selling chicken breast sandwiches, putting increased pressure on the chicken market and causing the price of chicken breast to rise.

In the midst of these challenges, 10 Chick-fil-A leaders took a retreat in north Atlanta to discuss how to correct the declining sales and set goals for the future. They began to ask themselves “Why are we here? Why are we in business?” The answer to those questions became Chick-fil-A’s corporate purpose.

Our Corporate Core Values

We’re Here to Serve

Our success is predicated on the success of our Operators. As Staff, we are here to serve Operators, our Customers and one another to ensure we grow our business, nurture our brand, enrich our culture, and deliver on our Purpose.

We’re Better Together

Our culture is built on a foundation of trust, authenticity, community, and mutual respect. Our differences strengthen us, and we know we are better together than we are alone. We are fortunate to work with extraordinary people and unite around something bigger than ourselves.

We’re Purpose Driven

Working at Chick-fil-A is more than a job. Centered around a strong purpose that informs and inspires us, we are constantly seeking to have a greater impact, no matter how big or small the task.

We Pursue What’s Next

Relentless innovation drives our business. We look ahead to the future with courage and curiosity. We continually think beyond the present in search of new and better ways to create impact.

Our Chick-fil-A Forsyth Core Values

Passion for Excellence

Achieve Together

Commit to Integrity

Excel Every Day

Passion for Excellence means embracing a mindset of daily improvement and striving to be better than yesterday. It’s about bringing energy, care, and intentionality to every task, continually raising the bar for ourselves, our team, and the experience we deliver to guests. Excellence is not a destination—it’s a journey we commit to daily.

Achieve Together means recognizing that success is a team effort. It’s about building trust, supporting each other, and collaborating to overcome challenges and reach shared goals, working as one creates better experiences for our guests, stronger relationships, and more significant results as a team.

Commit to Integrity means doing what is right, even when difficult or inconvenient. It’s about staying honest, dependable, and trustworthy to our values in every situation. Integrity is the foundation of trust—with guests, teammates, and the community—guiding our decisions to ensure we always act with respect and responsibility.

Excel Every Day means striving to deliver our best in every moment, no matter how small the task. It’s about consistency, attention to detail, and embracing a continuous improvement mindset. By focusing on excellence in our daily habits, we create exceptional experiences for guests and teammates while growing as individuals and a team.

We treat each other with honor, dignity, and respect.

Who We Are

www.chick-fil-a.com

Corporate Purpose and Core Values

https://portal.cfahome.com

Chick-fil-A's History

“We change the world, and ourselves, by our response to unexpected opportunities.”

S.TRUETT CATHY 1921 — 2014

The Chick-fil-A Story

1 The Chick-fil-A Story.mp4

Our Family Owned, Corporate Partner

Chick-fil-A Inc. - Atlanta, Georgia

More about Truett Cathy

S. Truett Cathy

Chick-fil-A, Inc., Founder S. Truett Cathy died Sept. 8, 2014, at age 93. Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Cathy’s family has continued his tradition of leadership, including his son Dan, who was appointed as the company’s CEO in 2013, and grandson Andrew, who serves as the current Chick-fil-A CEO.

Cathy was the author of six books and was a committed philanthropist dedicated to making a difference in the lives of youth. He was the recipient of countless awards over the years, both for his business acumen and for his charity. With his wife of 65 years, Jeannette McNeil Cathy, he led a life that was centered on biblical principles and family, and is survived by his sons Dan T. and Don "Bubba" Cathy; daughter Trudy Cathy White; 12 grandchildren and 23 great-grandchildren.