As of August 15, 2024, we offer an employee meal benefit for all team members working a scheduled shift of any length. The employee meal includes an entrée and a side item, or an entree salad, without modification. Any variances require written authorization from a medical professional, validated by the operator, due to an allergy and medical constraint. The meal must be a dine-in order, consumed in the restaurant, and no portion is to be taken home. 

You are eligible to receive one meal benefit per shift worked. You are permitted a second employee meal if you work a shift over twelve (12) hours.  Meals must be enjoyed before your shift, during your designated break time while on shift, or after your shift. 

As of 01 January 2025, all employee meals must be entered as a Dine-In mobile order. We are doing this to speed up the employee ordering process and eliminate team members from having to stand in line in front of guests. 

This employee meal benefit may be changed, adjusted, or revoked, with or without notice, for individuals or for the entire team. 

This policy is also on the My Benefits page.

All team members are expected to arrive on time and be ready to work at the start of their scheduled shifts. Do not clock in till you are prepared to work. Team members can clock in up to 5 minutes prior to their shift. Team members are considered tardy one (1) minute after their scheduled shift begins. 

If you cannot attend your shift or you're late, you should call the restaurant and notify the shift leader as soon as possible, preferably at least 2 hours before your scheduled start time. 

Unexcused absences, repeated tardiness, or failure to follow proper call-in procedures may result in corrective action, up to and including termination. However, we understand that unforeseen circumstances can arise. Open and honest communication with your leader is key, and we will work with you to address situations fairly. Together, we can ensure a culture of accountability and mutual respect, keeping our team and guests at the heart of everything we do. 

See the Attendance and Punctuality Policy Details document everyone signs when hired. 

It is also found in our team member handbook. 

All team members can enjoy complimentary beverages, including soft drinks, tea, coffee, and water, throughout their scheduled shifts. This policy does not include milkshakes, iced coffees, specialty or seasonal beverages, and lemonades. 

Please use the cup provided at orientation or your personal cup for your drinks, and ensure they are stored in the appropriate areas to maintain a clean and organized workspace. Personal cups must have a lid and a straw, be made of a durable material, and not be branded from another food establishment. Team members cannot use Chick-fil-A foam or plastic serving cups during their shifts. Additional cups used for new team members are always available for a nominal fee. Contact a manager if one needs to be purchased. 

Finally, please consume these beverages during your break times or in a manner that does not interfere with your duties or customer interactions.

This policy is also on the My Benefits page.