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"Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work." - Vince Lombardi
"Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work." - Vince Lombardi
Congratulations on the first step of many!
Congratulations on the first step of many!
Congratulations on completing your first three to six months as a valued team member at Chick-fil-A Forsyth! Seeing how far you've come since your initial days as a new hire is remarkable. You have risen above being a "Rising Star! You've gained a solid understanding of the fast-paced restaurant environment, becoming proficient in various tasks such as order taking, food preparation, and customer interactions. Your dedication and commitment to delivering exceptional service have not gone unnoticed, and you've become an integral part of our team.
As you continue your journey with Chick-fil-A, we encourage you to keep embracing new challenges and seeking learning opportunities. With your foundation in place, now is the perfect time to expand your skill set and take on additional responsibilities. Whether mastering more intricate menu items, delving into inventory management, or exploring leadership roles, every step you take will contribute to your personal and professional growth. Our supportive team is here to provide guidance and mentorship as you tackle these new tasks. Remember, each challenge you conquer enhances your capabilities and contributes to our restaurant's overall success.
Your journey with Chick-fil-A extends far beyond the counter and kitchen. We are committed to nurturing your potential and supporting your long-term growth. Consider exploring our training programs, virtual training, and resources to help you develop leadership skills. Express your interests and aspirations to your leaders – we're invested in helping you achieve your goals within our Chick-fil-A family.
By continuing to learn, adapt, and innovate, you elevate yourself and inspire those around you. Your success is a testament to your dedication, and we're excited to see the remarkable contributions you'll make in the months and years ahead. Thank you for being an essential part of our Chick-fil-A team and for positively impacting our customers and community.
Keys to Excellence
Keys to Excellence
Pathway
Pathway
Continue on your journey and continue to learn and apply the requirements, procedures, and recipes as found in Pathway. Contact the training manager if you are unsure what to do next.
Embody the Values
Embody the Values
A team member can embody the values of this organization by embracing a quote from Mahatma Gandhi: "Be the change you wish to see in the world." This principle underscores the importance of personal responsibility and proactive behavior in aligning with the organization's values.
To embody this in a restaurant context, the team member should consistently exemplify the values through their actions and interactions. Whether it's providing exceptional customer service with a genuine smile, collaborating seamlessly with colleagues to create a positive work environment, or demonstrating a commitment to quality and sustainability in their tasks, their behavior should reflect the very ideals the organization upholds.
By being a living representation of Chick-fil-A and our restaurant's core values, you not only foster a culture of integrity and excellence but also inspire others to follow suit, creating a harmonious and purpose-driven atmosphere within the restaurant.
Improve Performance
Improve Performance
To enhance your performance as a valuable member of the restaurant team, embrace the words of Vince Lombardi: "The only place success comes before work is in the dictionary."
First, prioritize continuous learning by actively seeking feedback from customers and colleagues alike. This not only fosters personal growth but also helps refine your skills in customer service, order accuracy, and teamwork. Second, cultivate a proactive attitude by anticipating the needs of both customers and your team.
As noted in Harvard Business Review, proactive employees display higher levels of engagement and problem-solving abilities, contributing to an efficient and harmonious work environment (Grant & Parker, 2009). Additionally, leverage technology to streamline tasks and orders, as highlighted in a study by the National Restaurant Association (2020), which shows that embracing technology can enhance efficiency and accuracy in the restaurant industry. By combining a thirst for knowledge with proactive efforts and technological utilization, you can elevate your performance and contribute significantly to the success of the restaurant team.
References:
Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3(1), 317-375.
National Restaurant Association. (2020). 2020 State of the Restaurant Industry. Retrieved from https://www.restaurant.org/downloads/pdfs/research/state-of-restaurant-industry-2020.
How to become a Hospitality Professional:
How to become a Hospitality Professional:
Be in good employment standing
Show proficiency of all assigned positions and roles
Complete 100% of the Pathway for the assigned area (FOH or BOH)
Evaluation score 110 points or higher. (Most are 115 or higher)
Recommendation from the Manager and above team
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