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As a new hire and "Rookie" at Chick-fil-A, located in the vibrant city of Forsyth, Georgia, stepping into the world of a quick-service restaurant with little to no prior experience can be both exciting and challenging. You're embarking on a journey that will introduce you to the fast-paced environment of a popular eatery known for its delicious chicken offerings and exceptional customer service. Joining the Chick-fil-A team means joining a tightly-knit community that prides itself on values, teamwork, and a commitment to providing customers with a memorable dining experience.
Starting with limited experience in the restaurant industry, you'll quickly find yourself immersed in various aspects of Chick-fil-A's operations. Your training will likely involve learning the ropes of the kitchen or hospitality team, mastering food preparation procedures, understanding the menu offerings, and getting familiar with the specific processes unique to the Vicksburg location. From taking orders and assembling meals to managing the drive-thru rush, you'll be exposed to the fast-paced nature of quick service. Expect to adapt to different roles, such as cashier, order assembler, and assisting with cleanliness and maintenance tasks. While the learning curve may feel steep initially, Chick-fil-A's well-structured training program and supportive team members will guide you through each step, helping you gain confidence as you grow into your role.
Beyond the technical skills, being a new hire at Chick-fil-A in Vicksburg means immersing yourself in our brand's distinct culture. Chick-fil-A is renowned for its mouthwatering chicken sandwiches and its commitment to providing a warm and welcoming environment for both customers and team members. You'll learn the importance of the company's "Second Mile Service," which encourages going the extra mile to exceed customer expectations. Interacting with patrons, taking their orders with a smile, and ensuring their needs are met will become second nature. You'll experience firsthand the impact of the company's values on its loyal customer base. As you navigate the challenges and triumphs of being a new hire, you'll have the opportunity to grow, learn, and contribute to Chick-fil-A's reputation as a top-tier quick-service restaurant in Vicksburg.
The one-stop shop for all things for new hires. We use this website as a reference site during orientation and beyond during the team member's employment. Be sure to bookmark this page and use it regularly.
A new streamlined, interactive learning experience for restaurants that allows on-demand learning via mobile app providing condensed, easy-to-digest content, assessments, customizable training plans based on learner needs, and enhanced tracking and reporting capabilities.
Complete all assigned training plans and follow up with the Training Manager to have more topics assigned.
Complete all training shifts
Show ability to work more than 3 positions
Complete 100% of the Pathway New Hire Basics training plan
30 and 60-day evaluations must be 100 points or higher
Recommendation of leadership team