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As of May 2025, the following positions are available for internal team members interested in taking on additional duties, pursuing a promotion, or beginning their development journey for future opportunities.
Expressing interest in an open role is an essential first step in your development journey, but it does not guarantee selection for the position. Each role is filled based on the needs of the business and the demonstrated readiness of candidates. Additionally, being selected for one role does not automatically qualify you for future roles, as each opportunity is evaluated independently.
We encourage all team members to view these roles as part of a broader growth process and to continue striving for excellence in every aspect of their work.
Finally, while we prioritize internal development and growth, certain positions may also be open to external candidates. Individuals outside the team who demonstrate expertise, proficiency, and the necessary qualifications may be interviewed, selected, and trained for open roles.
We remain committed to building a strong team by ensuring all positions are filled with the most capable and qualified individuals, whether from within or outside the organization.
Team Member
Team Member
Availability on Saturday is a requirement for all team members. Openers and closers must be able to close at least 2 days per week, and Friday or Saturday.
Front of House Team Member
Front of House Team Member
1-2 Morning/Mid-shift
2-3 Closers
Back of House Team Member
Back of House Team Member
1-2 Morning/Mid-shift
4 Closers
Housekeeper
Housekeeper
2 any shift
Coordinator
Coordinator
We are pleased to announce open Coordinator positions in Catering, Social Media, and Cleaning. These roles are designed to help you grow your skills, take on more responsibility, and demonstrate your potential.
While these positions are not leadership roles and do not include a pay rate increase, they are a valuable opportunity to demonstrate your ability to deliver results. Excelling in a coordinator role is a great way to prepare for future promotions and leadership opportunities.
If you're passionate about making a difference and want to take the next step in your development, we encourage you to express your interest below!
Additionally, ensure you have reviewed the Certified Trainer and Coordinator page in our Spark Leadership Development Program.
Catering
Catering
Focus:
Supports Marketing and Catering leaders in executing and growing the restaurant’s catering program by ensuring seamless preparation, packaging, and delivery of orders.
Responsibilities:
Contact customers to confirm order details to ensure accuracy, timely and accurate orders, and ensure follow-up is completed.
Assist in preparing catering orders, ensuring accuracy and adherence to Chick-fil-A standards.
Communicate with team members and delivery drivers to coordinate catering schedules.
Maintain inventory of catering supplies and report needs to the Marketing or Catering Manager.
Provide feedback on catering operations and suggest improvements.
Represent the Chick-fil-A brand during guest interactions related to catering.
Key Skills:
Attention to detail, organizational abilities, and guest-focused communication.
Reports to the Catering Manager or Marketing Manager
Social Media
Social Media
Focus:
Assisting the Marketing Manager in creating engaging content to maintain and grow Chick-fil-A Forsyth’s online presence.
Responsibilities:
Create and schedule social media posts that align with Chick-fil-A’s brand and promotional goals.
Respond to comments and messages on social media platforms promptly and professionally.
Capture and curate photos or videos of team members, events, and food items for content.
Collaborate with leadership to brainstorm and implement creative campaigns.
Monitor social media analytics and share insights with the Marketing Manager.
Key Skills:
Creativity, strong written communication, and familiarity with social media platforms.
Reports to the Marketing Manager
Cleaning
Cleaning
Focus:
Supporting the Logistics Manager by following and implementing cleaning systems, plans, and requirements to maintain a safe, clean, and welcoming environment for guests and team members.
Responsibilities:
Ensure adherence to Chick-fil-A’s cleaning systems and checklists, completing all tasks to the highest standards.
Monitor high-traffic areas such as the dining room, restrooms, and entryways, addressing cleanliness needs promptly and proactively.
Assist team members with daily and deep-cleaning tasks, guiding proper techniques and procedures.
Conduct regular inspections to confirm compliance with cleaning schedules and standards.
Maintain an organized inventory of cleaning supplies, communicating needs or shortages to the Hospitality Manager.
Provide feedback on the effectiveness of current cleaning systems and suggest improvements to enhance efficiency and outcomes.
Key Skills:
Strong organizational skills, attention to detail, and a commitment to following established cleaning systems and protocols.
Proactive problem-solving and teamwork to ensure a consistently clean and safe environment.
Reports to the Logistics Manager
Team Leader
Team Leader
We are excited to announce open Team Leader positions in the areas of Drive-Thru, Hospitality, and Boards. These roles are a key step in our leadership pipeline and provide an opportunity to directly impact our team’s success while sharpening your leadership and operational skills.
Team Leader roles come with additional responsibilities and expectations as you guide team members, uphold our core values, and ensure operational excellence. These positions are ideal for those looking to grow into higher leadership roles in the future.
If you’re ready to lead with excellence and help us achieve our mission to "Connect with Excellence," we encourage you to apply for one of these rewarding roles!
Additionally, ensure you have reviewed the Team Leader page in our Spark Leadership Development Program.
Drive Thru Team Leader
Drive Thru Team Leader
No Open Positions
Focus:
Achieve the Drive-thru mission to serve guests with speed and accuracy that is never rushed.
Responsibilities:
Lead order-taking, payment, and delivery in the drive-thru lanes.
Ensure drive-thru times meet benchmarks and food is accurate.
Lead team members to maintain Chick-fil-A’s hospitality even in high-pressure scenarios.
Key Skills:
Quick decision-making, strong communication, and multitasking under pressure.
Reports to the Hospitality Manager or Operations Manager
Hospitality Team Leader
Hospitality Team Leader
No Open Positions
Focus:
Guest experience in the dining room, mobile order pick-ups, and carry-outs.
Responsibilities:
Execute cleanliness and organization of dining and guest-facing areas.
Lead team members in interacting with guests to ensure memorable experiences.
Resolve guest concerns and maintain a welcoming environment.
Key Skills:
Excellent interpersonal skills, attention to detail, and proactive problem-solving.
Reports to the Hospitality Manager or Operations Manager
Boards Team Leader
Boards Team Leader
1 Needed, Day and Night
Focus:
Accurate and efficient order assembly and order fulfillment in the kitchen.
Responsibilities:
Lead the Boards team to ensure orders meet quality and speed standards.
Coordinate with breading and prep areas to maintain seamless workflow.
Ensure proper food safety protocols are followed during assembly.
Key Skills:
Precision, food safety knowledge, and teamwork coordination.
Reports to the Kitchen Manager
Manager
Manager
We are now accepting applications for Manager positions in Drive-Thru and Logistiics. These critical roles are a cornerstone of our restaurant’s success and require individuals who are ready to lead with passion, integrity, and a commitment to excellence.
Managers are responsible for overseeing key areas of the business, mentoring team members, and ensuring smooth operations while delivering an exceptional guest experience. These roles come with high expectations and offer a significant opportunity to develop your leadership skills and contribute to our long-term goals.
If you’re driven to achieve, inspire others, and lead with excellence, we encourage you to apply and take this exciting next step in your leadership journey!
Additionally, ensure you have reviewed the Manager and Directors page in our Spark Leadership Development Program.
Director
Director
A Director at Chick-fil-A Forsyth is a high-level leader responsible for managing managers and providing strategic oversight to ensure the restaurant operates with excellence. Directors focus on aligning their areas of responsibility with the restaurant’s mission, values, and long-term goals. Acting as integrators and mentors, they drive organizational growth by empowering managers and team leaders, fostering leadership development, and ensuring high performance across their teams. Directors are key decision-makers and strategic partners to the Operator, influencing the restaurant's culture, operations, and community impact.
Director-Level Positions
Director-Level Positions
Executive Director
Executive Director
The Executive Director serves as the highest-ranking leader under the Operator at Chick-fil-A Forsyth. This role functions as an Integrator and Chief of Staff, overseeing daily operations, leading strategic execution, and ensuring organizational alignment with the Operator's vision. The Executive Director provides oversight to all Directors and Managers, modeling operational discipline, strategic foresight, and a passion for leadership development. This leader is responsible for driving results, sustaining the restaurant's culture, and maintaining performance at the highest levels.
The Executive Director fully embodies Chick-fil-A Forsyth's mission of "Connecting with Excellence" and core values: Passion for Excellence, Achieve Together, Commit to Integrity, and Excel Every Day. They create systems and environments where leaders thrive and team members succeed.
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